Terms of Service

Last updated: August 3, 2026

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Have a dispute or problem with a booking?

Contact us within 48 hours of your service at ab@amireblen.com. Include your booking reference number and a description of the issue. We review every dispute and respond within 2 business days.

Please read these Terms of Service ("Terms") carefully before using the Amire Blen platform ("Platform"), operated by Amire Blen LLC ("Amire Blen," "we," "us," or "our"). By creating an account, accessing, or using the Platform in any manner, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to all of these Terms, you are not authorized to use the Platform.

1. Nature of the Platform — Marketplace Only

Amire Blen operates solely as an online marketplace and technology platform. We provide a digital venue that enables clients to discover, contact, and book independent service providers. Amire Blen does not itself provide, perform, offer, render, or in any way deliver the personal services listed on the Platform.

  • Amire Blen is not a service provider. All services advertised and performed through the Platform are rendered exclusively by independent third-party contractors ("Providers") who are not employees, agents, partners, joint venturers, or representatives of Amire Blen in any capacity.
  • Amire Blen does not direct, supervise, control, or set the methods, standards, schedules, or prices for the services performed by Providers. Each Provider independently determines how they deliver their services.
  • Amire Blen does not endorse any Provider or guarantee the quality, safety, legality, accuracy, timeliness, reliability, or completeness of any service offered or rendered through the Platform.
  • By using the Platform, you acknowledge and agree that any contract for services is formed directly between the Client and the Provider, and that Amire Blen is not and does not become a party to that contract.
  • Amire Blen's sole role is to facilitate the connection between Clients and Providers, process payments as an intermediary, and maintain the technology infrastructure that supports those interactions.

2. Eligibility

  • You must be at least 18 years of age to use the Platform.
  • You must be a legal resident of the United States or have authorization to work or receive services in the U.S.
  • You must have the legal capacity to enter into a binding contract.
  • You may not use the Platform if you have been previously banned or suspended by Amire Blen.
  • By registering, you represent and warrant that all information you provide is accurate, current, and complete, and that you will keep such information updated.

3. Account Registration and Identity Verification

  • All users (Clients and Providers) are required to complete identity verification before using the Platform's booking or payment features.
  • Identity verification is conducted through Stripe Identity and may include submission of a government-issued photo ID and a live selfie.
  • Providing false, altered, or someone else's identification is strictly prohibited and may result in immediate account termination and referral to law enforcement.
  • You are responsible for maintaining the confidentiality of your login credentials. Notify us immediately at ab@amireblen.com if you suspect unauthorized access to your account.
  • You may not share, sell, or transfer your account to another person under any circumstances.
  • Amire Blen reserves the right to verify your identity at any time and to suspend your account pending successful re-verification.

4. Two User Roles

a. Clients

  • Clients use the Platform to discover and book verified independent traveling service providers.
  • Clients must provide an accurate service address and ensure that they or an authorized responsible adult are present at the time of service.
  • When booking a service on behalf of another individual — including a minor, elderly person, or any third party — the account holder is solely and fully responsible for that individual's safety, conduct, and presence at the service location. See Section 5 (Responsibility for Third-Party Bookings) for full terms.
  • Clients agree to treat Providers with respect and professionalism at all times.
  • Clients may not request services outside the agreed scope without the Provider's explicit consent and separate payment arrangement.

b. Providers

  • Providers are independent contractors, not employees, agents, or partners of Amire Blen. Amire Blen does not direct, supervise, or control how Providers perform their services.
  • Providers must complete the full application process — including identity verification and profile approval by the Amire Blen team — before accepting bookings.
  • Providers are solely responsible for their own tools, transportation, professional licensing, certifications, permits, applicable taxes, and liability insurance. Amire Blen does not supply, verify, or guarantee any of the foregoing.
  • Providers who hold a provider account may also book services on the Platform as a client using the same account.
  • Providers must honor confirmed bookings. Repeated cancellations or no-shows may result in suspension or permanent removal from the Platform.
  • Providers may not solicit direct payment, private contact, or future bookings outside the Platform from Clients they met through Amire Blen.
  • To receive payouts, Providers must connect a Stripe Express account through the Platform. Amire Blen is not responsible for delays caused by incomplete Provider Stripe onboarding.

5. Responsibility for Third-Party Bookings

When a Client books a service on behalf of another individual — including but not limited to a minor child, an elderly family member, a person with a disability, or any other third party — the Client (account holder) assumes full and sole legal responsibility for:

  • The safety and well-being of the service recipient before, during, and after the service;
  • Ensuring the service recipient is present and accessible at the agreed location and time;
  • Any conduct, actions, property damage, or incidents caused by or involving the service recipient;
  • Verifying that the service is appropriate for the recipient, including any relevant health, mobility, or age-related considerations;
  • Any legal obligations arising from the service being rendered to a minor or vulnerable adult.

Amire Blen shall bear no responsibility or liability whatsoever for any harm, injury, loss, or damage to or caused by a service recipient who is not the account holder. The account holder expressly agrees to indemnify and hold harmless Amire Blen from any claim, loss, or liability arising from a third-party booking. See also Section 9 (Insurance) and Section 14 (Limitation of Liability).

6. Bookings, Payments, and Escrow

  • All bookings must be made and paid through the Platform. Off-platform transactions are prohibited and void all protections provided by Amire Blen.
  • When you book a service, a deposit (the percentage set by your Provider, typically 25% of the total) is charged to your card at the time of booking confirmation.
  • Your deposit payment is collected and held in a secure escrow arrangement managed by Amire Blen via Stripe. Funds are not released to the Provider until the service is marked complete.
  • The remaining balance is held by the Platform and released to the Provider upon service completion.
  • If a service is never completed through no fault of the Client, a full refund of any escrowed funds will be issued following review.
  • Travel fees apply when the Client's address exceeds the Provider's free-travel zone. These fees are disclosed and agreed to before booking confirmation.
  • All amounts are in U.S. Dollars (USD).
  • Payment is processed securely through Stripe. Amire Blen never stores raw payment card numbers or banking details.
  • Promotional codes and discounts are subject to individual terms and may not be combined unless expressly stated.

a. Platform Fee

Amire Blen charges a 12% platform fee, calculated on the full value of the booking including any travel fee. The fee is shown to the Client as a separate line at checkout and is added to the booking total — it is not deducted from the Provider's earnings. Providers receive their service price plus any travel fee in full, less nothing but the payment processor's own charges where applicable. Amire Blen reserves the right to adjust the platform fee with 30 days' advance notice.

b. Provider Payouts via Stripe Connect

  • Providers must complete Stripe Express onboarding within the Platform to receive payouts, including providing bank account details and completing Stripe's identity and business verification.
  • After a service is marked complete by the Provider, the Platform initiates a transfer to the Provider's connected Stripe account within 1–3 business days, subject to Stripe's standard processing time.
  • Providers are solely responsible for any taxes owed on earnings received through the Platform. Amire Blen will issue a 1099-K for Providers earning over the applicable IRS threshold as required by law.
  • If a Provider has not completed Stripe Connect onboarding, payout will be held until onboarding is complete. Amire Blen is not liable for delayed payouts caused by incomplete Provider account setup.
  • Stripe's use of Provider data is governed by the Stripe Privacy Policy and Stripe Connected Account Agreement.

c. Tips and Gratuity

  • Clients may optionally leave a tip for their Provider at the time of submitting a review.
  • 100% of all tips go directly to the Provider. Amire Blen does not retain any portion of gratuity payments.
  • Tips are processed immediately through Stripe and are non-refundable once submitted.
  • Tipping is entirely optional and is never required to complete a booking or receive a service.

7. Cancellations, Refunds, and No-Shows

a. Client Cancellations

  • Before Provider accepts: If you cancel a booking that has not yet been accepted by the Provider, you will receive a 100% refund of your deposit.
  • After Provider accepts (confirmed booking): If you cancel a confirmed booking for any reason, 50% of your deposit is retained by the Provider as a late-cancellation fee, and the remaining 50% is refunded to you. This policy compensates Providers for time reserved and preparations made.
  • Refunds are processed through Stripe and may take 5–10 business days to appear on your statement depending on your bank or card issuer.

b. Provider Cancellations

  • If a Provider cancels a confirmed booking for any reason, the Client will receive a 100% refund of all amounts paid.
  • Repeated Provider cancellations may result in account penalties, suspension, or permanent removal from the Platform.

c. No-Shows

  • If a Client is not present and reachable at the service address at the agreed time, the Provider may attempt contact via in-app messaging for up to 15 minutes before marking the booking as a no-show.
  • A confirmed Client no-show is treated as a late Client cancellation: the Provider retains 50% of the deposit, and the remaining 50% is refunded to the Client.
  • If a Provider fails to arrive or make contact within 15 minutes of the scheduled start time, the Client should report the no-show via email to ab@amireblen.com within 24 hours. A full refund will be issued after investigation.

d. Payment Authorization, Dispute Resolution, and Chargebacks

By confirming a booking, you authorize Amire Blen to charge your selected payment method for the deposit and any applicable balance, platform fees, and gratuity, and you represent that these charges are valid and authorized by you.

Resolution-first requirement. If you are dissatisfied with a service or believe a charge is incorrect, you agree to first contact Amire Blen — through the in-app "Report an Issue" tool or by emailing ab@amireblen.comwithin 48 hours of the service — and to allow up to 5 business days for us to investigate and resolve the matter, which may include re-performance of the service, a partial refund, or a full refund at our reasonable discretion, before initiating any chargeback or payment dispute with your bank or card issuer.

  • Confirmed completion is final. Once you mark a service as completed in the app — or once the completion-confirmation window closes without a reported issue — the transaction is deemed satisfactorily delivered and final.
  • Chargebacks contrary to this section are a breach of these Terms. Initiating a chargeback for a service you received or confirmed, without first using the resolution process above, is a violation of this Agreement.
  • Amire Blen retains detailed booking evidence — including your consent at checkout, confirmation timestamps, in-app messages, completion photos, and service records — and reserves the right to contest disputes using that evidence.
  • You authorize Amire Blen to recover amounts owed as a result of an unwarranted or fraudulent chargeback, including the disputed amount, associated dispute/processing fees, and reasonable collection costs.
  • Filing a chargeback before contacting us, submitting a fraudulent dispute, or filing a false claim may result in a temporary account hold, suspension, or permanent termination of your account, and potential legal action.
  • Nothing in this section limits any right you may have under applicable law or card-network rules; it describes the process you agree to follow and the consequences of misusing the dispute process.

8. Service Documentation and Completion Photos

  • Upon completing a service, Providers may photograph the completed work as professional documentation (e.g., a finished haircut, a cleaned space, a detailed vehicle).
  • These completion photos are uploaded to the Platform and are visible to both the Client and the Provider on the booking record.
  • By accepting a booking, Clients consent to the Provider capturing and uploading photographs of the completed service work. Photos must depict the completed service only and must not include images of individuals without their separate consent.
  • Providers agree not to use completion photos for any purpose outside the Platform without explicit written Client consent.
  • Amire Blen stores completion photos in Firebase Storage and retains them for up to 2 years for record-keeping and dispute resolution purposes.
  • If you object to a photo that was uploaded, contact ab@amireblen.com and we will review and remove it if appropriate.

9. Insurance and Liability Between Users

Amire Blen does not provide, maintain, arrange, or guarantee any form of insurance for any party using the Platform, including but not limited to:

  • General liability insurance;
  • Professional liability (errors and omissions) insurance;
  • Workers' compensation insurance;
  • Health or medical insurance;
  • Homeowner's, renter's, or property damage insurance;
  • Automobile liability insurance for Provider travel.

Providers are solely and exclusively responsible for:

  • Obtaining and maintaining, at their own expense, all insurance coverage required by law or reasonably necessary to perform the services they offer, including general liability insurance in amounts sufficient to cover claims arising from their work;
  • Any property damage, personal injury, or loss caused to Clients or third parties in the course of delivering services;
  • Any injury to themselves sustained while performing services;
  • Any automobile accident, traffic violation, or injury that occurs during travel to or from a Client's location.

Clients acknowledge and agree that:

  • They bear sole responsibility for any property damage or injury that occurs on their premises as a result of their own actions, those of third parties present, or conditions on the property;
  • They may wish to consult their own homeowner's, renter's, or personal liability insurance policy before inviting a service Provider onto their property;
  • Amire Blen makes no representation that Providers carry any form of insurance, and it is the Client's sole responsibility to inquire directly with the Provider if insurance coverage is a concern.

Amire Blen expressly disclaims all liability for any personal injury, death, property damage, financial loss, or other harm suffered by any Client, Provider, service recipient, or third party in connection with any service performed or not performed through the Platform, regardless of whether such harm arises from the negligence, willful misconduct, or breach of contract of any Provider or Client.

10. Assumption of Risk and Release of Claims

BY USING THE PLATFORM, YOU EXPRESSLY ACKNOWLEDGE, UNDERSTAND, AND AGREE THAT:

  • Booking and receiving in-person services from independent contractors carries inherent risks, including but not limited to personal injury, property damage, theft, and financial loss.
  • You voluntarily assume all risks associated with engaging a Provider through the Platform, including any risk that a Provider may not perform services as expected, may fail to appear, or may cause damage or injury.
  • Amire Blen's verification of Provider identity does not constitute a guarantee of a Provider's character, qualifications, competence, or fitness for any particular service.
  • Background checks and identity verification conducted through third-party services may not reflect all relevant history and are not a guarantee of safety.

To the fullest extent permitted by applicable law, you hereby release, discharge, and covenant not to sue Amire Blen LLC, its officers, directors, employees, agents, licensors, and successors from any and all claims, demands, losses, liabilities, and expenses — whether known or unknown, foreseen or unforeseen — arising out of or related to your use of the Platform or any service rendered or not rendered through the Platform, including claims based on negligence, breach of contract, or any other legal or equitable theory.

11. Incident Reporting and Law Enforcement Cooperation

a. Reporting Incidents

If you experience or witness any assault, harassment, theft, property damage, or other criminal or threatening conduct in connection with a booking, you should:

  • Contact emergency services (911) immediately if you are in danger or a crime is in progress;
  • Report the incident to Amire Blen within 24 hours by emailing ab@amireblen.com with your booking reference number, a detailed description of the incident, and any supporting evidence (photos, screenshots, messages);
  • Use the "Report User" feature available on any booking or user profile within the Platform to flag the user for immediate review.

Amire Blen will review all incident reports within 2 business days and may suspend or permanently ban any user found to have engaged in threatening, abusive, or illegal conduct.

b. What Data Amire Blen Holds

Amire Blen maintains the following records that may be relevant to a law enforcement investigation:

  • Booking records — who booked whom, when, and at what address;
  • User account information — names, email addresses, and profile details provided at registration;
  • In-app messages exchanged between Clients and Providers;
  • Identity verification session IDs (a reference linking to Stripe's records — see below);
  • Completion photos uploaded by Providers;
  • Incident and user reports submitted through the Platform.

Amire Blen does not hold raw payment card numbers, bank account details, government ID images, or selfie photos. Those are held exclusively by Stripe, Inc. under their own privacy policy and are subject to separate legal process directed at Stripe. Law enforcement seeking financial records or identity document images must contact Stripe directly with appropriate legal process.

c. Law Enforcement Cooperation

By using the Platform, you expressly consent to Amire Blen disclosing your account information, booking records, and communication history to law enforcement authorities in response to a valid subpoena, court order, search warrant, or other lawful legal process, or where Amire Blen reasonably believes disclosure is necessary to:

  • Comply with applicable law or legal obligations;
  • Protect the safety, rights, or property of any person;
  • Investigate or prevent fraud, criminal activity, or violations of these Terms;
  • Respond to an emergency involving a risk of death or serious physical injury.

Amire Blen will make reasonable efforts to notify you of any such disclosure unless prohibited by law or court order from doing so.

d. Data Retention for Safety

Amire Blen retains booking records, in-app messages, incident reports, and user account data for a minimum of 3 years from the date of the transaction or last platform activity, in part to support law enforcement investigations and legal proceedings that may arise after the fact.

12. Safety, Background Checks, and Screening

  • Amire Blen requires all Providers to complete identity verification through Stripe Identity prior to accepting bookings. This process verifies government-issued identification but does not constitute a comprehensive criminal background check.
  • Amire Blen does not currently conduct or guarantee full criminal history, sex offender registry, or professional license verification checks on all Providers.
  • You are encouraged to exercise your own independent judgment when selecting and interacting with a Provider, including reviewing their profile, ratings, and reviews before booking.
  • Amire Blen reserves the right — but not the obligation — to conduct additional vetting, screening, or monitoring at any time.
  • If you become aware of any safety concern, illegal activity, or conduct that violates these Terms, report it immediately to ab@amireblen.com.

13. Service Standards and Prohibited Conduct

All users agree not to:

  • Engage in harassment, abuse, discrimination, intimidation, or threatening behavior toward any user, Provider, or Amire Blen employee;
  • Use the Platform for any illegal purpose, including solicitation of illegal services;
  • Post false, misleading, defamatory, or fraudulent reviews, content, or information;
  • Attempt to circumvent the Platform by conducting transactions off-platform with users you discovered through Amire Blen;
  • Create multiple accounts to evade bans, suspensions, or identity verification requirements;
  • Use bots, scrapers, automated tools, or other means to access the Platform in a manner not authorized by Amire Blen;
  • Upload viruses, malware, spyware, or any other harmful or disruptive code;
  • Impersonate any person or entity, or misrepresent your affiliation with any person or entity;
  • Collect, harvest, or store personal data about other users without their explicit consent;
  • Advertise, solicit, or promote competing platforms, products, or services through the Platform;
  • Engage in any conduct that could damage, disable, overburden, or impair the Platform's infrastructure or interfere with any other user's use of the Platform.

14. Reviews and Ratings

  • After a completed booking, both Clients and Providers may leave a rating and written review. This mutual review system promotes quality and accountability on both sides of the marketplace.
  • Client reviews are visible on the Provider's public profile. Provider reviews of Clients may be visible to Providers considering future bookings with that Client.
  • Reviews must be honest, first-hand, and based solely on your actual experience with the specific booking.
  • Amire Blen reserves the right to remove reviews that violate these Terms or that appear fraudulent, retaliatory, or incentivized without limitation.
  • Providers may not coerce, incentivize, or threaten Clients in connection with leaving a review.
  • Clients may not leave reviews in exchange for discounts, free services, or other compensation.
  • Reviews are permanent once submitted and cannot be edited by the submitter. If you believe a review is false or retaliatory, contact ab@amireblen.com and we will investigate.

15. Membership Plans

  • Provider membership plans (Basic, Pro, Elite) unlock additional platform features, visibility, and priority placement.
  • Membership fees are billed monthly and are non-refundable except where required by applicable law.
  • You may cancel your membership at any time. Cancellation takes effect at the end of the current billing period; no prorated refunds are provided.
  • Amire Blen reserves the right to change membership pricing or plan features with at least 30 days' advance written notice.
  • Failure to pay membership fees may result in an automatic downgrade to the free tier and loss of associated features without further notice.

16. Third-Party Services

The Platform integrates with various third-party services, including but not limited to Stripe (payments and identity), Google Maps (location and distance), and Firebase (infrastructure and storage). Your use of those services is subject to their respective terms and privacy policies, which are independent of these Terms. Amire Blen is not responsible for the availability, accuracy, security, or practices of any third-party service.

  • Stripe: stripe.com/legal
  • Google: policies.google.com/terms
  • Firebase / Google Cloud: firebase.google.com/terms

Links to third-party websites or services on the Platform are provided for convenience only. Amire Blen does not endorse, approve, or make any representations regarding the content, accuracy, or practices of any third-party website or service.

17. Intellectual Property

  • The Platform, including its design, logos, source code, trademarks, trade dress, and all content created by Amire Blen, is owned exclusively by Amire Blen LLC and is protected by applicable copyright, trademark, and intellectual property laws.
  • By uploading photos, descriptions, or other content to the Platform, you grant Amire Blen a non-exclusive, worldwide, royalty-free, sublicensable license to display, reproduce, and use that content on the Platform and in marketing or promotional materials.
  • You retain ownership of your uploaded content but represent and warrant that you have all rights necessary to grant the foregoing license without violating any third party's rights.
  • You may not copy, reproduce, modify, create derivative works from, distribute, reverse-engineer, or publicly display any portion of the Platform without prior written consent from Amire Blen.

18. Privacy

Your use of the Platform is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review it carefully to understand how we collect, use, store, and share your information, including completion photos, payment data, location data, and Provider payout information.

19. Disclaimers of Warranties

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE PLATFORM AND ALL SERVICES, CONTENT, AND FEATURES PROVIDED THROUGH IT ARE OFFERED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

  • Amire Blen expressly disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
  • Amire Blen does not warrant that: (i) the Platform will be uninterrupted, timely, secure, or error-free; (ii) any information obtained through the Platform will be accurate or reliable; or (iii) defects in the Platform will be corrected.
  • Amire Blen makes no warranty regarding the identity, background, qualifications, licensing, or insurance status of any Provider listed on the Platform.
  • Amire Blen does not guarantee that any service booked through the Platform will be performed to any particular standard, or performed at all.
  • No advice or information, whether oral or written, obtained from Amire Blen or through the Platform shall create any warranty not expressly stated in these Terms.

20. Limitation of Liability and Waiver of Right to Sue

PLEASE READ THIS SECTION CAREFULLY. IT LIMITS YOUR RIGHTS TO SEEK LEGAL REMEDIES AGAINST AMIRE BLEN.

To the fullest extent permitted by applicable law, Amire Blen LLC, its officers, directors, members, employees, agents, contractors, licensors, and successors ("Amire Blen Parties") shall not be liable for any:

  • Indirect, incidental, special, consequential, punitive, or exemplary damages;
  • Loss of profits, revenue, data, goodwill, or business opportunities;
  • Personal injury, bodily harm, or death arising from or related to any service rendered by a Provider;
  • Property damage, theft, or destruction occurring at a service location;
  • Emotional distress or mental anguish of any kind;
  • Any damages arising from your reliance on any Provider's representations, qualifications, or conduct;
  • Any damages arising from your inability to access or use the Platform;

— even if the Amire Blen Parties have been advised of the possibility of such damages.

In no event shall Amire Blen's total aggregate liability to you for all claims combined exceed the greater of: (a) the total amount you paid to Amire Blen in the twelve (12) months immediately preceding the event giving rise to the claim, or (b) one hundred U.S. dollars ($100.00).

By using the Platform, you expressly agree that you will not initiate, maintain, or prosecute any lawsuit, legal action, or legal proceeding of any kind against the Amire Blen Parties arising out of or related to these Terms, the Platform, or any service performed or not performed through the Platform, except as expressly permitted in Section 20 (Dispute Resolution) below. This waiver applies to claims sounding in contract, tort (including negligence), strict liability, or any other legal or equitable theory.

Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability for certain types of damages. In those jurisdictions, the foregoing limitations shall apply to the maximum extent permitted by applicable law.

21. Indemnification

You agree to indemnify, defend, and hold harmless the Amire Blen Parties from and against any and all claims, demands, damages, losses, costs, liabilities, and expenses (including reasonable attorneys' fees and court costs) arising out of or related to:

  • Your use of or access to the Platform;
  • Your violation of any provision of these Terms;
  • Your violation of any applicable law, regulation, or third party's rights;
  • Any service you provide or receive through the Platform, including any harm caused to a third party;
  • Any content or information you submit, upload, or transmit through the Platform;
  • Any booking you make on behalf of another person, including any resulting injury, damage, or claim by or relating to that person;
  • Any misrepresentation made by you in connection with your use of the Platform.

Amire Blen reserves the right, at its own expense, to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate fully with Amire Blen's defense of that claim.

22. Dispute Resolution

a. Contact Us First

Before initiating any formal legal proceeding, you agree to first notify Amire Blen in writing and provide us a good-faith opportunity to resolve the dispute. Email ab@amireblen.com with a description of your dispute, your booking reference (if applicable), and your desired resolution. We will make a good-faith effort to respond and resolve the matter within 10 business days.

b. Mandatory Binding Arbitration

IF WE CANNOT RESOLVE THE DISPUTE INFORMALLY, YOU AND AMIRE BLEN AGREE THAT ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE PLATFORM SHALL BE RESOLVED EXCLUSIVELY BY FINAL AND BINDING INDIVIDUAL ARBITRATION, administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules.

  • Arbitration shall be conducted on an individual basis. You waive any right to bring or participate in any class action lawsuit, class-wide arbitration, private attorney general action, or any other representative or consolidated proceeding of any kind.
  • Arbitration shall take place in the State of Georgia (or, at your election, via video conference or written submission for claims under $10,000) unless otherwise required by law.
  • The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.
  • Each party shall bear its own attorneys' fees and costs unless the arbitrator awards otherwise.

c. Waiver of Jury Trial

TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND AMIRE BLEN EACH WAIVE THE RIGHT TO A TRIAL BY JURY in connection with any dispute arising out of or related to these Terms or the Platform.

d. Opt-Out

You may opt out of the arbitration agreement within 30 days of first agreeing to these Terms by emailing ab@amireblen.com with the subject line "Arbitration Opt-Out" and your full name and account email address. Opting out does not affect any other provision of these Terms.

e. Small Claims Court Exception

Notwithstanding the foregoing, either party may bring an individual claim in small claims court in the county of their residence if the claim qualifies and remains in small claims court.

23. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Georgia, without regard to its conflict of law principles. To the extent any dispute is not subject to arbitration, you consent to the exclusive jurisdiction and venue of the state and federal courts located in Georgia.

24. Force Majeure

Amire Blen shall not be liable for any failure or delay in performing its obligations under these Terms to the extent such failure or delay is caused by circumstances beyond Amire Blen's reasonable control, including but not limited to acts of God, natural disasters, pandemic, war, terrorism, labor disputes, government actions, power outages, internet infrastructure failures, or third-party service provider outages. Amire Blen will use commercially reasonable efforts to resume normal operations as promptly as practicable.

25. Termination

  • Amire Blen reserves the right to suspend, restrict, or terminate your account at any time, with or without notice, for any violation of these Terms, for behavior deemed harmful to the Platform or its users, or for any other reason at Amire Blen's sole discretion.
  • You may delete your account at any time from your account settings. Deletion requests for data are subject to our Privacy Policy and applicable retention obligations.
  • Upon termination, your right to use the Platform ceases immediately. The following sections survive termination: 1, 9, 10, 16, 18, 19, 20, 21, 22, 24, and 25–27.
  • Any escrowed funds associated with active bookings at the time of termination will be handled in accordance with the Cancellations and Refunds section above.

Account Inactivity

  • 12 months of inactivity: Your account may be flagged for review. You will receive an email warning before any action is taken, giving you the opportunity to log in and reactivate your account.
  • 24 months of inactivity: Your account may be permanently disabled and removed from the Platform, including your profile, booking history, and associated data.
  • "Inactivity" is defined as no logins, bookings, messages, or other meaningful platform interactions during the stated period.
  • Provider accounts with pending payouts will not be deleted until all outstanding funds are disbursed or forfeited in accordance with applicable law.

26. Severability

If any provision of these Terms is found by a court or arbitrator of competent jurisdiction to be invalid, illegal, or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.

27. Waiver

Amire Blen's failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. A waiver of any specific breach shall not be deemed a waiver of any subsequent breach or of the same provision.

28. Entire Agreement

These Terms, together with our Privacy Policy and any other agreements expressly incorporated herein by reference, constitute the entire and exclusive agreement between you and Amire Blen with respect to your use of the Platform, and supersede all prior or contemporaneous negotiations, discussions, representations, warranties, and agreements, whether written or oral.

29. Changes to These Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated via email or in-app notification at least 14 days before they take effect. Your continued use of the Platform after the effective date of any revision constitutes your acceptance of the updated Terms. If you do not agree to the revised Terms, you must stop using the Platform before the effective date.

30. Contact Us

For any questions, concerns, or legal notices related to these Terms, contact us at:

Amire Blen LLC
General & Booking Disputes:ab@amireblen.com
Legal & Compliance:ab@amireblen.com
Website: amireblen.com

We're a small team that takes every dispute seriously. If something went wrong with your booking, email us at ab@amireblen.com — a real person will read your message and respond within 2 business days.